Managed Services

When it comes to technology for running a business, it can be difficult to make sense of all of the options. Let us help you turn those difficult decisions into easy ones.

 

Reduce the hassels

Your organization needs to continue to reduce the total cost of ownership while enhancing your user experience while still maintaining security.   Outsourcing IT management can be cost-effective, as it eliminates the need to hire and train an in-house IT team. Instead, you pay a predictable monthly fee for the services you need.  By entrusting IT management to experts, your company can concentrate on its core activities and strategic initiatives, rather than getting bogged down in IT issues.

Essential requirements like data security and compliance often create inconveniences for the user.  We increase the reliability and security of your business systems by automation, AI, and multiple layered systems.

Regardless of your company size, for over 20 years, we have supplied a preventive model of support that brings transparency and dependability to your organization by using industry-leading monitoring and management systems to deliver a customized solution for every client.

We do real-time monitoring of the health of your technology investment.  Our skilled technicians interpret this monitoring data for your organization while making technology as seamless and straightforward as possible.  Our remote monitoring and management software ensure that your software and systems are up to date with the latest security patches and updates, minimizing vulnerabilities.

Our managed services can help your business by providing professional expertise, reducing IT-related downtime, improving security, offering cost savings, and enabling you to focus on your core business activities. The specific benefits will depend on your business’s needs and the services provided by the chosen managed services provider.

Data Backup and Recovery

We set up automated data backup solutions and recovery processes to ensure your data is safe and can be restored in case of data loss or system failure.

User Support Help Desk

Our Managed Services provide an unlimited report support help desk for your employees, assisting them with IT-related issues and inquiries. This can help improve productivity by reducing downtime and frustration.

Compliance Requirements

We ensure that your IT systems and data management practices adhere to relevant industry regulations and compliance standards.

AI based classification, ticket triage, unlimited remote support, and automated documentation and change monitoring.

Unlimited remote support with response time in minutes, not days.

Security and workflow oversight always prioritized.

Hardware, software and vendor oversight and management.

Budget aware with predictable costs and consolidated monthly invoicing.

Network Infrastructure

We manage your network infrastructure, including servers, routers, switches, firewalls, wireless network and other networking components. They ensure that your network is secure, optimized, and running smoothly.

Security Services

Managed security services involve implementing and monitoring security measures to protect your company’s data and systems from cyber threats. This includes intrusion detection, firewall management, vulnerability assessment, and security incident response.

Scalability and Flexibility

Managed services can scale with your business needs. As your company grows or its IT requirements change, the MSP can adapt their services to accommodate these changes.

Lifecycle Management

Lifecycle policys for replacing servers, workstations, and accessories can reduce Total Cost of Ownership (TCO), increase staff productivity, and maintain security.