Even companies with IT staff on their payroll can’t deny having an MSP like Wahaya IT, onboard offers benefits that exceed what they get from having just an in-house team. This blog explores five lesser-known reasons why the co-managed IT model is popular.

1. An extra hand during emergencies

If any unforeseen emergency such as a natural disaster or a terror attack, you may need additional IT support to get things up and running again. Your IT team may not be able to do it all instantly, and of course, adding to your IT staff wouldn’t be an option during such times. In a co-managed IT services model, you will have Wahaya IT support your IT team, which will help you recover faster.

2. Especially useful when you have a small in-house IT team

For many SMBs, an in-house IT team comprises one or two IT technicians who take care of all their IT needs. But what happens when they are both out of office at the same time, due to unforeseen circumstances? You can only cross your fingers and hope no major IT problem comes up. But, in the co-managed IT services option, your virtual IT team is just a call away!

3. 24/7 Support

24/7 IT support is a luxury for most SMBs. Their in-house IT staff usually works the same hours at the business. Wahaya IT, however, offer 24/7 services at affordable costs.

4. You still retain control over your IT

In a co-managed services model, you are not entirely entrusting your IT to us. Instead, your in-house IT team will be collaborating with Wahaya IT to meet your IT needs better. Thus, you retain quite a bit of control over your IT.

5. You get helpful IT insights

When you bring Wahaya IT onboard, you benefit from our expertise and our on-ground experience. We can advise you on the latest IT trends in your industry and help streamline your processes and IT infrastructure based on what’s practical. This insight cannot be gained with an in-house IT team as they would only be working with you.

A co-managed IT model is not replacing your IT team with Wahaya IT. Instead, it is augmenting the existing IT support set up with us and leveraging our expertise to bring new leadership IT strategies into your organization.

Are you interested in a co-managed IT model? Contact us today!