Category: Access

Managing risk: Keeping IT up and running

Managing risk: Keeping IT up and running

So why are we addressing risk management? Because every firm needs to make plans if something bad happens. It could be a fire, flood, hurricane, extensive power or broadband outage, even an act of terror, but any of these events could affect your IT infrastructure or capacity to connect to it. And many smaller firms fail to recognize how reliant they are on their IT infrastructure. Here are two tools that can help keep your IT infrastructure operational in the event of a disaster.

VoIP– This is an interesting option. You may have the standard PBX system that handles switching calls that are directed within your physical organization, and it may even allow call forwarding, but that is all it usually permits. VoIP systems allow dramatically aggressive approaches to call forwarding, including time windows. This makes it easier to maintain voice connections even if access to a physical site has been blocked. VoIP also offers many innovative features such as voice-to-text and voice-to-email that can increase productivity.

Uninterruptible power supplies (UPS) and surge protection – Don’t forget the obvious. Risk management means looking at one of the key risks any business faces: power interruption. What would you do if a long term power event occurred? Could you just tell your customers “oops-sorry?” That won’t likely work very well. There are uninterruptible power supply systems using battery support, natural gas and other fuels which can provide support for as long as is needed.
Contact a managed services provider to discuss inhouse UPS management.

Managing Risks: Small firms need to wake up

Managing Risks: Small firms need to wake up

You may not think too much about serious disasters. Most of us focus on the day-to-day chores of running our businesses and keeping revenues up. However, there are long term planning concerns that many firms just avoid. Those concerns are managing the risk to your business if something very bad happens. This long-term planning is called risk management and it is the dullest topic ever—until something bad happens.

Business school academics have varying definitions of risk and risk management, but for our purposes the concepts are fairly simple. Risk is the negative uncertainty that comes from any potential loss. Risk management is the collection of activities a business undertakes to mitigate, avoid, and transfer the losses that might damage the business due to some negative event.Risk management, now frequently referred to as Enterprise Risk Management, has been an area of business focus for decades. Businesses have long recognised that they need to look at the financial risks they might face if something happened to their physical assets or were confronted with major litigation. However, in the past few decades, there has been a stronger and broader focus on the entire spectrum of risks that confront a business which has begun to push the issue to the C-suite level. Unfortunately, while large businesses devote serious resources at the the highest level to managing risk to protect their organization, smaller firms often spend little or no time considering risk as an important business issue. Even smaller firms who do take the time to think about protecting against operational threats may be unlikely to consider threats that are a degree or two of separation away from their core business. That means that technology infrastructure may be ignored if, and when, business continuity and disaster recovery plans are being considered.

Background: Why is risk management gaining greater visibility? As noted, risk management isn’t new. However, the last few decades have seen the United States face two major catastrophic events: Hurricane Katrina in 2006 and the terror attacks in 2001. Both brought to the fore the consequences to businesses who are unprepared, as well as the reality that very bad things can happen.

Globalization has also shown that distance does not shield us from the consequences of far away events. The earthquake and subsequent tsunami that hit Japan in 2011 reminded manufacturers and businesses in the United States about the consequences of their reliance on long supply chains and just-in-time inventory.

Another new threat that has alerted even the smallest firms to their vulnerability is technological. For a small firm, a major man-made or natural disaster may seem too distant to distract management from day-to-day operations, but the emergence of cyber threats, ransomware, hacking and data theft has really hit home for every organization out there. Even smaller firms totally focussed on making it day-to-day are taking notice of this threat. Have you really given thought to how you would handle a disaster?

Click to contact us for more information about managing IT risks.

Microsoft Office 365 Expert Baton Rouge

Microsoft Office 365 Expert Baton Rouge

Whether you are setting up Office 365 for your company fresh or already have another service provider, Wahaya Technology Solutions helps all businesses in the Baton Rouge area with their Office 365. What we think makes our company special, is our staff is trained and excel at some of the more advanced Office 365 products. AppV, Azure, Dynamics CRM and GP, SCCM, Federation, Navison, SQL and to close…outside of Office 365, we are Microsoft Windows Server Experts.

Many clients buy direct from Microsoft, but after they purchase….setup, configuration and training is typically done by support companies like Wahaya Technology Solutions. We encourage clients to call us before you opt to use a product so you can receive the best setup and training. Some of the products can be very complex to get configured correctly. One thing we tell clients is to create your list of issues and solutions you want resolved, then call us for a no cost consult and we will give you a quote on time and expectations to get the work done. We have aftercare and on-going support options as well.

If you are searching for a new IT company for all your needs, Wahaya Technology Solutions offers much more for businesses of all sizes.

We look forward to working with you and your company,

Wahaya Technology Solutions Team

Ready to set up Office 365 for your business? Click here to contact us!

Microsoft Azure Expert

Microsoft Azure Expert

Many companies often setup Office 365 themselves, it’s pretty easy to do these days. Sometimes though, we find clients call us because they get caught up in a technical issue that Microsoft might not be able to help and you need to just be able to call and talk to a person that is US based, knowledgeable and fast to help. Wahaya Technology Consulting does this all the time for clients, let us help you with your technical issues. We offer affordable by the hour expert level help and not only are we experts with Microsoft Azure,  we know the just about everything else. We pride ourselves on being the only US based company to help companies of any size for any issue.

  • Microsoft Dynamics Expert
  • Microsoft AppV Expert
  • Microsoft Dynamics CRM Expert
  • Microsoft Dynamics GP Expert
  • Microsoft Dynamics NAV Expert
  • Microsoft SCCM Expert
  • Microsoft Federation Expert
  • Microsoft Great Plains Expert
  • Microsoft Navision Expert
  • Microsoft SQL Expert
  • Microsoft Windows Server Expert

Ready to set up Office 365 for your business? Click here to contact us!

Microsoft Dynamics Expert

Microsoft Dynamics Expert

Many companies often setup Office 365 themselves, it’s pretty easy to do these days. Sometimes though, we find clients call us because they get caught up in a technical issue that Microsoft might not be able to help and you need to just be able to call and talk to a person that is US based, knowledgeable and fast to help. Wahaya Technology Consulting does this all the time for clients, let us help you with your technical issues. We offer affordable by the hour expert level help and not only are we experts with Microsoft Dynamics, we know the just about everything else. We pride ourselves on being the only US based company to help companies of any size for any issue.

  • Microsoft Dynamics Expert
  • Microsoft AppV Expert
  • Microsoft Azure Expert
  • Microsoft Dynamics CRM Expert
  • Microsoft Dynamics GP Expert
  • Microsoft Dynamics NAV Expert
  • Microsoft SCCM Expert
  • Microsoft Federation Expert
  • Microsoft Great Plains Expert
  • Microsoft Navision Expert
  • Microsoft SQL Expert
  • Microsoft Windows Server Expert

Ready to set up Mircosoft Office 365 for your business? Click here to contact Wahaya IT Consulting.

Secure Offsite server backup software provides more than piece of mind

Data is the most important aspect of your computer. An operating system can be reinstalled and so can applications, but it may be difficult or impossible to recreate your original data.

It is essential that you always back up your important information and have a plan for recovering from a system failure. An attacker could crash a computer’s operating system or data may be corrupted or wiped out by a hardware problem.

Whether you run a small business or work for a large corporation, your data is important as that’s the powerhouse of information for making future strategies, providing better services to clients and for measuring both challenges and progress of your business.

Your organizational data needs to be protected for growth of your server backup and you cannot and should not simply consider it as a secondary task to be given attention to in your spare time as data once lost can never be recovered to the full extent.

There are many factors which cause loss of information, like hardware failure, power outage, data corruption, human errors, disasters, and criminal activities like hacking, theft, malicious activities etc.

With an offsite backup solution, you can securely access, restore or administer data from anywhere. It guarantees high level of security and peace of mind as it allows data storage off site/online. It helps you in saving time and costs too.

It provides much better protection against the natural disasters. Also allows unlimited amount of data retention. Moreover, it does not need any manual tasks to change tapes, label CDs etc.  Thus, remote backup is the preferred method of backup.

Click here to learn more about our managed IT services.

Office 365 Baton Rouge

Our core services include account setup, migration from your old servers, implementation, aftercare, training and on-going support. We include your Office 365 services in our phenomenal service plans, so you can focus on your work and we focus on keep your technology up to date.

Wahaya offers local support for Office 365 to all of the Baton Rouge area.

Backed by technology experts, we help organizations gain the full benefits of existing systems, make strategic investments in implementing replacement solutions and maintain infrastructure that is secure, dynamic, and reliable. We offer a full range of solutions including a full managed services, mobile computing, Virtual CIO, IT strategy, virtualization, cloud computingbusiness continuity, network security and IP telephony.

Contact us today for a no cost consult and see how we can become the most important part of your team, the team that keeps things running!

What’s the difference between Office 365 and Microsoft Office

Office 365 is a subscription service that ensures you always have the most up-to-date tools from Microsoft. There are Office 365 plans for home and personal use, as well as for small and midsized businesses, large enterprises, schools, and nonprofits.

All Office 365 plans for home and personal use include Office 2016 with the fully installed Office applications that you’re familiar with, like Word, PowerPoint, and Excel, plus extra online storage, ongoing tech support at no extra cost, and more. You can choose to pay for your subscription on a monthly or yearly basis, and the Office 365 Home plan lets you share your subscription with up to four members of your household.

Most of the Office 365 plans for business, schools, and nonprofits include the fully installed applications, but Microsoft also offers basic plans with the online versions of Office, file storage, and email. You decide what works best for you: Smaller business, Enterprise, School, or Nonprofit.

Office 2016 is also sold as a one-time purchase, which means you pay a single, up-front cost to get Office applications for one computer. One-time purchases are available for both PCs (such as Office Home & Student 2016) and Macs (such as Office Home & Student 2016 for Mac). One-time purchases don’t have an upgrade option, which means if you plan to upgrade to the next major release, you’ll have to buy it at full price.

Click here to learn more about our Office 365 solutions.