We can support most software and hardware issues on the market. If you have proprietary software or hardware, we may contact the manufacturer for assistance. If you have a lapsed support agreement or the hardware is no longer available, we may be able to assist you with a replacement solution.
Every organization needs some type of network and computer support system. Many small organizations believe they should take the as needed route in order to cut costs, and minimize budget. The problem is that you never know when something will break, and what toll it will take on your company financially. This inherent risk leads to an unstable and truly unpredictable budget. The reality is that in today’s tech driven society, managed services are typically cheaper than on demand services.
Should the occasional issue arise, we deal with each problem is the following manner:
- Problem arises (computer gets virus, network connectivity issues, data security breach).
- Call or email us
- A technician will diagnose and resolve the issue remotely
- If we are unable to resolve the issue remotely, we will dispatch a technician to your location to resolve your issue.
- Alternatively, you can bring us the equipment and we can call you when the problems is resolved
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