Skype for Business

Office 365 Phone System is a cloud PBX solution that lets you make, receive, and transfer calls in Microsoft Teams to deploy voice systems completely in the cloud.

Use a complete, integrated phone solution and always have state-of-the art features, whether you call from a phone, PC, or mobile device.

Microsoft business voice products eliminate the costs and complexities of traditional phone systems and bring the benefits of VoIP and the cloud to your calling needs.

Microsoft voice solutions give you all the business voice features you need integrated with the Office tools you know. Hosted completely in the cloud, these solutions eliminate the costs and complexity of on-premises systems. Use them to make local, long distance, and international calls and rapidly acquire, provision, and assign new numbers.True teamwork requires the best business voice features built into the latest Office 365 tools. Phone System and Calling Plan are fully integrated with Microsoft Teams so you can make, take, and transfer calls while enjoying all the power of a persistent team-based chat space.

With Microsoft voice solutions, you have a single business voice solution with flexible deployment options on-premises, hybrid, or in the cloud. And Microsoft provides a clear path to cloud adoption. Get started with your first call in minutes, with no time-consuming installation and setup of hardware.

Call answer / initiate (by name or number)

Answer inbound calls with just a touch. Easily place outbound calls by dialing the full phone number, or just click a contact’s name.

Call hold / retrieve

Have multiple calls occurring at the same time. Just answer the next inbound call or place an outbound call, and your current call goes on hold automatically.

Call History

Keep track of all your conversations in one place—from IMs and phone calls to impromptu and scheduled meetings. It’s all recorded in your call history and stored in Exchange.

Call delegation and call on-behalf

Make or answer calls on behalf of a manager you support. Notifications make it clear to all participants when calls are answered or made for someone else.

Call transfer (blind, consult, and mobile)

Easily transfer calls from your PC to your IP phone, mobile device, or tablet—and every combination in between.

Camp-on

Need to speak to someone when they’re not available? You can easily tag people and get notified when their presence changes and they’re ready to take phone calls.

Caller ID

Calls from inside your company display a detailed caller ID that pulls information from your corporate directory—so you see a picture and job title instead of just a phone number.

Call waiting

When a call comes in while you’re in a call or meeting, you get a quiet notification in addition to a regular notification, so you can accept the call or route it to voicemail.

Call forwarding and simultaneous ring

Never miss a call with call forwarding and simultaneous ringing. Set up forwarding rules so your calls can go with you anywhere. Even forward calls to colleagues or to voicemail.

Clients for PC, Mac, and mobile devices

Experience robust calling features on the devices you’re already using—from tablets and mobile phones to PCs and desktop IP phones.

Device switching

Need to move a call from a headset to speakerphone quickly? You can easily play your call or meeting on another device with just a couple of clicks.

Distinctive ringing

Play different ringtones for the different types of calls you get every day, so you quickly know who is calling you.

Do-not-disturb routing and call blocking

Working on something urgent? Control your inbound communications with presence. Easily block all incoming communication except from those you specifically indicate.

Enterprise calendar call routing

Use your Exchange calendar business hours to enable or disable call forwarding and simultaneous ringing in Skype for Business—so you keep control of your calls and your time.

Integrated dial-pad

Make outbound calls quickly by dial by name or by number anywhere in the search bar and in the dial-pad.

Music on hold

Music plays when you place a call on hold, so your callers will know you’re still there and the call hasn’t accidentally dropped.

Qualified IP desk phones

Choose from a variety of compatible desk phones. Get great audio quality and ease of use in addition to robust calling features.

Skype and federated calling

Search for anyone in the Skype directory. Then connect, communicate, and collaborate with everyone—consumers, businesses, and friends and family—all without sacrificing security.

Team calling

Cover calls with your team easily without any extra work from IT. With team calling, your calls are sent to your team either immediately or after a set time period.

Video call monitor

Multi-task during meetings without missing what’s happening. See the speaker’s name and video stream in a small floating window, so you’re always ready to respond to any questions.

Voice mail

Get all your voice mail deposited in your Exchange mailbox and made available through Skype for Business on your PC, mobile device, and IP phone.

Need more information

Not sure what you need? Please contact us for more information

OnPremise PBX

On-premise PBX is also known as an IP-PBX phone system. It is similar to a traditional PBX system that resides at a location, such as a computer equipment room or phone closet. Calls can go through a traditional phone company as well as voice over Internet (VoIP) using SIP trunking. The provider can be the one that already provides service, though a SIP trunk can be configured for use with an Internet service telephone provider (ISTP).

SIP Trunks

We can help you get better reliability and simpler operations at scale with the first software-centric SIP carrier.  Enable your organization to utilize voice and messaging services with the nation’s largest network reach for carrier-grade SIP trunking service for IP-PBX systems and analog/digital telephone adapters.